By Simon Woodhead It has been 28 years since we had our first API (the term ‘API’ didn’t exist then – they were ‘web services’) and something like 24 years since we first started playing with SIP. I reflect occasionally on how much this industry…

By Simon Woodhead As I write this, we’ve just wrapped up at Capacity Middle East in Dubai. It was an incredibly multicultural event, bringing operators from Europe, the Middle East and Asia together, as well as a smattering of further flung attendees from South America.…

By Simon Woodhead Avid readers may recall we warned about another of this industry’s dirty secrets in October 2022 – the “CPI+3.9%” wheez. We gave a more technical explanation a few days later and said we had written to the relevant DCMS Minister and asked…

By Simon Woodhead It is customary for me to write something at this time of year, reviewing the year that is coming to an end and recapping on highlights. Last time was slightly odd, in that I had had some time out of the business,…

By Simon Woodhead Heads-up: As I write this I’m hungry, so expect food-based metaphors. Ironically I’ve just had lunch, but we’re into that time of year where my beloved thinks soup is a wholesome meal. I’m of course grateful, just hungry (and probably now sleeping…

By Simon Woodhead If you clicked on this post expecting an announcement that we’d thrown in the towel on our stance against dirty origin surcharges and are jumping on board with the latest sleazy money grab, don’t worry. In fact, we’re doubling down with a…

By Simon Woodhead Unless you’ve been abroad or are a consumer (but that’s a whole other rant) you’ll be aware of PSTN switch off. For many it has been a sales opportunity but this post is about something else: buy-side and interconnects. If you are…

By Simon Woodhead One of our areas of focus at the moment is automation and porting has been getting some love, as our volumes continue to accelerate. Many of the resulting tools and processes are internal to us and our team really appreciate those of…

By Simon Woodhead Given our position of being a licensed CLEC in 21 States of the USA, and having numbering in 100% of the USA, as well as our evolution to a single ‘global platform’, we’ve introduced NPA-NXX billing. For those not familiar with the…

By Peter Farmer TL;DR: We’re now members of the International Telecommunications Union and look forward to working with fellow members, Governments, regulators and other stakeholders on iterating standards to better our industry.  We’re currently in the process of refreshing the website and tweaking the branding.…

By Charles Chance I wanted to update you on our Microsoft Teams project because Phase 1 is nearly complete and we’ll be getting in touch with customers who have asked to test very soon! Firstly, what is Phase 1, or indeed any other Phase? Phase…

By Simon Woodhead It has been too long since I got super excited about a new development, and couldn’t wait to tell you about it. That doesn’t mean we’ve been sitting around, it just means the development has been far more ‘business as usual’ and…

By Simon Woodhead Back in 2018 we had General Condition C6.6 (GC C6.6) introduced, requiring operators to ensure CLI was valid on the way in and out of the network, amongst other things. I remember it well as we implemented it fully per the Ofcom…

By Simon Woodhead ITW takes place in Washington DC in mid-May and we’ll be there in force for the duration and a few days before. If any customers, peers or prospects want to meet with us either informally over a beer or for a private…

By Charles Chance Manchester is back and it’s big, in fact it’s EPYC! Dad jokes aside, I have some exciting tales about flashing lights and shiny boxes to share.. In Simon’s 2022 ‘Christmas letter’ he mentioned how we’d been working on bringing up a new…

By Simon Woodhead Happy New Year! We find that the new year is traditionally the time when people like to dust-off relationships, reflect on the past year and put in place provision for the new. It (and the preceding quiet period) are a great time…

By Simon Woodhead It has been a little while since I’ve opined on the Telecommunications Security Act 2021 and the all-important secondary legislation it enabled, the Electronic Communications (Security Measures) Regulations 2022. My most recent entry is to reiterate how these rules apply to even…

We will be updating our Managed A-Z Termination rates and codes on March 28th 2024. As usual, these changes are colour coded in our full rate files available through the portal as below. Remember, if you’d like more granular prefixes (inc. NPA-NXX) or a more…

By Simon Woodhead We have a lot of new features in the pipeline and therefore rather than manage access to each one individually, we’re launching a beta programme. Accounts enrolled will see all services which have been made available in beta for early access. Requesting…